Standalone tickets are utilized when dealing with records that do not possess hierarchy levels. These tickets are suitable for managing individual entities such as Features, Short-Form Content, Specials, and Supplemental Content. Standalone tickets provide a more simple and focused approach for adding and managing these records in your entertainment catalog.
Standalone Ticket
ℹ️ Ticket Details
Standalone tickets in Task Manager offer a comprehensive set of details to ensure efficient management and governance of records within the Fabric entertainment catalog. These ticket details provide valuable information and customization options that enables you to effectively track, prioritize, and assign tasks associated with standalone records.
- Ticket Name: The ticket name serves as a unique identifier for the standalone ticket. It allows you to easily distinguish and reference specific tickets when organizing and searching for records within Task Manager.
- Ticket Type: The ticket type signifies that it is a standalone ticket, distinct from other ticket types in Task Manager, such as TV show tickets. By specifying the ticket type, you can categorize and classify tickets based on the nature of the records they contain.
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🪄 Tip: Ticket Type cannot be changed once the ticket has been created. If you wish to change the Ticket Type, please delete the ticket and create a new a new ticket with the desired ticket type.
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- Status: The status of a standalone ticket indicates its current state within the workflow. You can customize and configure different status options to align with their organization's processes. Tracking the status of tickets provides clarity on the progress and completion of tasks associated with standalone records.
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🪄 Tip: Manual configuration of statuses coming soon 👀
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- Priority: The priority attribute allows you to assign relative importance to tickets. Prioritizing tickets helps you focus on high-priority tasks, ensuring that critical record creation, updates, and edits are addressed promptly. Priority levels may include options like No Priority, Low Priority, Medium Priority, and High Priority, allowing for flexible task management.
- Assignee: The assignee refers to the user or team responsible for handling the tasks associated with the Standalone ticket. By assigning tickets to specific individuals or groups, you can delegate responsibility, facilitate collaboration, and ensure accountability throughout the record governance process.
Standalone Ticket Details
🧩 Ticket Table
In standalone tickets, you have the ability to add records to the Standalone Ticket Table, which serves as a central repository for managing individual records within the ticket. When adding records, you are required to fill in mandatory fields to ensure comprehensive data for each record. These mandatory fields may include information such as Release Year, Primary Language, Country of Origin, and more, depending on the specific requirements from the client.
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💭 Did you know?: It’s in our plans to make columns configurable in Record Builder.
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To add records, you have two options: manual entry and bulk upload.
- Manual Entry: You can manually add records by clicking on the "Add Record" button, which brings up forms where they can input the necessary details for each record. This allows for a more hands-on approach, providing users with the flexibility to input data directly into the forms and ensure accuracy.
- Bulk Upload: For streamlined and efficient record addition, you have the option to upload records in bulk using the "Upload Record Sheet" button. Fabric provides templates in the form of CSV (comma-separated values) or XLS (Excel spreadsheet) files to facilitate the bulk upload process. You can populate the template with the relevant record information and then upload the file to Task Manager, saving time and effort when dealing with multiple records.