TV show tickets are designed for records that have a hierarchical structure. They are employed when managing complex entities like shows, seasons, episodes, and storylines that require a hierarchical organization. They look very similar to Standalone Tickets except they have more columns in the Record table. TV show tickets allow you to effectively manage the relationships and dependencies between different levels of records within the entertainment catalog.

TV Show Ticket

ℹ️ Ticket Details

Similar to Standalone Tickets, TV Show tickets in Task Manager offer a comprehensive set of details to ensure efficient management and governance of records within the Fabric entertainment catalog. These ticket details provide valuable information and customization options that enable you to effectively track, prioritize, and assign tasks associated with TV Show records.

1. Ticket Name: The ticket name serves as a unique identifier for the standalone ticket. It allows you to easily distinguish and reference specific tickets when organizing and searching for records within Task Manager.
2. Ticket Type: The ticket type signifies that it is a TV Show ticket, distinct from other ticket types in Task Manager, such as Standalone tickets. By specifying the ticket type, you can categorize and classify tickets based on the nature of the records they contain.

<aside> 🪄 Tip: Ticket Type cannot be changed once the ticket has been created. If you wish to change the Ticket Type, please delete the ticket and create a new a new ticket with the desired ticket type in Record Requests.

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1. Status: The status of a TV Show ticket indicates its current state within the workflow. You can customize and configure different status options to align with their organization's processes. Tracking the status of tickets provides clarity on the progress and completion of tasks associated with TV Show records.

<aside> 🪄 Tip: Manual configuration of statuses coming soon 👀

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1. Priority: The priority attribute allows you to assign relative importance to tickets. Prioritizing tickets helps you focus on high-priority tasks, ensuring that critical record creation, updates, and edits are addressed promptly. Priority levels may include options like No Priority, Low Priority, Medium Priority, and High Priority, allowing for flexible task management.
2. Assignee: The assignee refers to you or team responsible for handling the tasks associated with the TV Show ticket. By assigning tickets to specific individuals or groups, you can delegate responsibility, facilitate collaboration, and ensure accountability throughout the record governance process.

TV Show Ticket Details

🧩 Ticket Table

The TV Show ticket tables in Task Manager provide a structured layout for managing TV show-related records within a hierarchical framework. Similar to the Standalone ticket table, the TV Show Ticket Table allows you to add and organize records. However, they introduce the concept of nested rows to represent the hierarchical relationships between parent and child records. When adding records, users are required to fill in mandatory fields to ensure comprehensive data for each record. These mandatory fields may include information such as Release Year, Primary Language, Country of Origin, and more, depending on the specific requirements from the client.

<aside> 💭 Did you know?: It’s in our plans to make columns configurable in Record Builder.

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To add records, you have two options: manual entry and bulk upload.

1. Manual Entry: You can manually add records by clicking on the "Add Record" button, which brings up forms where they can input the necessary details for each record. This allows for a more hands-on approach, providing users with the flexibility to input data directly into the forms and ensure accuracy.