The Task Manager user interface offers a user-friendly and intuitive experience to efficiently manage tickets and records which adopts our brand new design language. By incorporating these features, the Task Manager user interface optimizes the ticket management process, empowering users to navigate through tickets, apply filters, and perform bulk updates with ease and efficiency. Here is a brief overview of its key features:
Task Manager can be easily accessed through the navigation bar, providing a dedicated destination for users to interact with the feature.
Task Manager destination in the Navigation bar
Task Manager adopts a tab-based navigation system, similar to our Discovery tabs, offering a seamless switching between different sections. The tabs include Tickets, My Tickets, and Archive.
The Tickets tab presents a comprehensive view of all tickets created by users with Task Manager permissions.
Tickets Tab
The My Tickets tab displays tickets that are specifically created by or assigned to the current user.
My Tickets Tab
The Archive tab showcases tickets that have been approved, with the associated records already present in the Fabric catalog.
Archive Tab
Task Manager facilitates efficient ticket filtering through various parameters. Users can utilize the search function and apply filters based on Ticket Type, Created by, Assignee, Status, and Priority, enabling quick access to specific tickets.